Hi Everyone, I have a Purchase Order which set sup...
# general
d
Hi Everyone, I have a Purchase Order which set super approved by a thirdparty, I could not find anyway to unapprove it, so I manually to update the status field of the PO and set it back to Not Submitted. However, when I edited the PO, I could not save it, a script said 'Purchase Order Total can not be increased once it has been Approved'. Is there any way to find other standard fields in this PO to reset it to unapprove? I used NetSuite Field Explorer to set the status to unapprove and the field values are now as in the screenshot but the script still said the PO approved.
m
Is there a custom workflow attached to your POs?
d
No I do not see any custom workflow attached to the POs when the POs are submitted.
The PO currently show the Not Submitted status after I used script to update the field value.
m
You would know if you go down to the System information and see if there is a workflow history or Active workflows
d
But this workflow is currently not released
m
But it keeps it in Tier 2
I think if you click the cancel link, it will go back to the original state in the beginning
d
oh so does it mean this PO is still in Tier 2 approval?
m
Cancel basically resets the PO
d
Now there is no cancel link on this PO
m
You clicked it?
d
The Cancel button in the screenshot is just go to the View mode.
m
No. The Cancel link in blue should ask you if you want to cancel and you click the yes button.
d
Ah Ah, please let me click on that cancel link.
m
Yeah. That one.
d
It worked! I was able to update the PO on line item.
Thank you so much for your time to help me on this.
m
Great!
Glad to help.
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