Hello, any one know how i can un-apply a customer...
# general
w
Hello, any one know how i can un-apply a customer payment that has generated a currency revaluation without deleting the currency revaluation. Currently the system will automatically delete a currency revaluation when a payment is unapplied to an invoice. However if a period is closed the currency revaluation should not be deleted, it should be reversed Thank you
j
This is not an answer, but a headsup: If the user who unapplies the customer payment, and the CP and CR is in a closed period, AND the user role has ”full” permission for CR, the CR will be deleted from the closed period.
k
You cannot, these are two sides of the same coin so to speak. To reverse the application you need to issue a credit memo in your open period.