Relatively new to messing with these advanced temp...
# advancedpdf
j
Relatively new to messing with these advanced templates. I think I have my template set the way I want, but I can't get the checks to use my custom template. • I have my custom template set on the bill payment transaction form for both print template and email template • I have the printing type set to advanced • I have confirmed that the bill payment is using this custom transaction form, and that it is the preferred transaction form for bill payments However, my checks keep printing what is clearly a different form (not my custom one). I'm sure I'm being dumb and missing something obvious. Any help is appreciated!
s
I think you need to go to transaction > forms and then customize the standard check form
j
which one? I've also customized a couple of the voucher check formats now and made them preferred, but the actual "printed" check doesn't look like the preview of my template
even after I do that, my customized check formats don't appear to be selectable as the print template for the bill payment form. Sorry, I'm just really confused about where to actually select the appropriate template to get checks to print that way.
s
I think after you customize just the standard one it creates a new check form and you have to set that new one as preferred. I’m going off suiteanswer 67801
j
so you can only use basic transaction forms for checks? Not advanced PDF/HTML forms?