If an invoice is created from a sales order, and it is rejected due to incorrect information, will the sales order still be available for invoicing? Our company has an invoice approval workflow in place, and our AR analyst has requested that we delete the invoice so that the sales order can be available for invoicing again. However, I believe that the sales order should already be available for invoicing since the initial invoice was never posted. I would appreciate your input on this matter.

I believe you would need to Void the invoice to reopen the sales order

Thank you for your immediate response. I checked our custom workflow. It is causing the issue.