Hi all, I want to create a saved search which can send an email when the sales order appears in the saved search. But it doesn't email. For example, I change the Date to 1/4 in Criteria and I don't see results, but when I change the Date to 1/5 I see results and I expect to receive an email, but I don't get any email. I'm not sure what am I missing

Is this in prod?

@jen Yes, it is

are you able to post screenshots?