Hi, We have started using the Vendor Return Authorization tools in NetSuite and found it works rather sweetly for sending back inventory and clearing that out later against a vendor credit memo. However, when the vendor chooses to provide a replacement unit or repair the bad one, we need to have a way to “receive” it back into inventory, and 1) not by requiring a new vendor bill to match (there won’t be one) and 2) in a way that reverses the effect of the original VRA fulfillment, that moved money from inventory into this “Inventory Returned not Credited” account. We basically want to be able to receive the inventory back when it arrives to us a 2nd time in a way that is opposite to the VRA fulfillment. Any input on processing the replacement would be helpful!

Add a new line to the original PO?

Yes you’ll need to add to original PO or make a new PO then once received make the vendor bill and apply the vendor credit from the VRMA to it immediately

We don't want to have a credit or return.

You don't have to credit the VRMA, you can close it.

Isn’t the VRA a return?

Since it is a replacement we want to receive to the inventory

That's the new line on the PO

The only option is to post an inventory adjustment or post an item receipt from a PO

I will try this and let you know. We want to hit a certain GL accounts

The original item was sent back to the vendor (VRMA), the new line item when you receive that in, will be the replacement.

Ok, got it. It makes sense. Thank you very much. I will try this and let you know.

Inventory adjustment can play a bit of havoc with your average cost. I recommended to a client that they turn on Inventory Statuses. The damaged item is moved into "bad" or unsaleable stock, this meaning it cannot be committed to orders. Then when the replacement item comes in, move it back to "good" saleable stock. The inventory status change transaction itself does not have a PDF form attached, but with script you could generate a pseudo "Damaged Inventory Replacement" PDF The inventory remains in your asset GL. If the supplier then decides to just credit you, you can easily generate a VRA from the "bad" inventory status