I created a new record via script but am getting an error setting Branch Address. It is a custom addressbook field but has a filter on it for the Service Customer. When you create the record via script then edit the list is empty, BUT if you repick the same customer then go back to the filtered address list they all show up. Anybody else have this issue? Creating in dynamic mode fyi

you will want to figure out how that addressbook field is filtered

Its filtered by sourcing/filtering. Would it be better to use the address list instead of address book?

worse, address is not related to entity, so you have no filtering

yeah, we need address book and filtering so they could still do wildcard search on the field vs a custom field with a filtered list we create

what does the sourcing/filtering of the field look like

try using the actual sourcing options instead

ugh yeah i found the issue. The custom customer field was "customer" list instead of "Entity". Got it working now. Thanks though good to know the addressbook really needs entity.