How come a customer saved search is giving me 0 re...
# general
l
How come a customer saved search is giving me 0 results for this criteria?
j
Is that a Customer Saved Search or a Contact Saved Search?
l
customer
t
Have you tried the internal id?
j
any chance there’s weird characters in the name? Like maybe the space isn’t a normal space or something?
does it appear in global search?
or if you just search for “SPAN” in your saved search?
l
internal id works span works data works data span doesnt
t
What about a formula(text)?
j
Do me a solid. Retype the name of the company on the customer record and save it, then try your search again.
l
oh man retyping the name of the company worked
maybe there was a double space somwhere lol
j
👍
l
Thanks