Anyone experienced emails just not being received ...
# general
l
Anyone experienced emails just not being received from Netsuite? It was working fine yesterday, now nobody receives any emails despite nothing being changed. It is impacting all methods of sending we use - suitescripts and triggered in the UI manually. Netsuite Sent Email logs shows status as "Sent" and delivery status as "delivered" but they aren't coming through to our inboxes. Spam folder checked and empty, and we receive emails from other senders correctly still
s
Experiencing this one as well. Had a chance to connect with NS SUpport?
l
Not yet, we've submitted a request
m
yep same here
s
I submitted NS support ticket already. Now waiting for them
l
They've finally updated their status page to show their Sydney email service is impacted
🙌 1
FYI, Our NZ office is now seeing some emails come through, so hopefully it shouldn't be long until it's all resolved