Am I missing something here, or is this field just not supported. I have a saved search that I want an alert for certain Fulfillments. However, I only want it to send the alert, on update, when the status goes from Picked to Shipped. Below is a screenshot of the "Updated Fields" section for this. This does not work at all. I have tried multiple variations for the Status field and nothing works. If I do another simple example, for the memo field. Old Value = "Hello", New Value = "Goodbye" it works just fine. Is the actual Value of the status field something else behind the scenes? I have tried A -> C (ship status value), that doesn't work either.

This is the transaction status field? When I pull up the selections in a saved search they look like this:

Ahh, Brilliant. I will try those right now.

yeah, no guarantees that that'll work for you, but worth a shot for sure. The other spot I often look at for what the values might be would be system notes.

Ya, System Notes just shows it as "Picked" and "Shipped", he XML also just shows it that way. I just tried your suggestion and that still doesn't work. I'm stumped on this one.

what happens if you pull those into a transaction saved search using a formula field of {status}

Same thing. Shows as "Picked" and "Shipped". I've even tried '|' || {status} || '|' to see if there is a leading or trailing space and there are none.

🤔 maybe this would help

That worked! Thanks for the find!

np. glad it worked