Getting an error trying to accept payment on a cus...
# accounting
s
Getting an error trying to accept payment on a customer invoice that’s in foreign currency (CAD). I can’t even attempt suiteanswer 21339, just receiving “an unexpected error occurred” when attempting to save the payment for the CAD customer and invoices. Is there some other setting I’m missing or what could be blocking the transaction from even saving? Something to do with my multi-currency setup? We created invoices just fine and they accurately convert to USD in the accounts etc.
k
are both payment and invoice in CAD? is the bank account in CAD?
s
Yup, invoices are in CAD, payment is set to CAD, and I tried both undeposited funds account and a CAD bank account as well. I’m guessing it will be a support case since it’s an ambiguous error, but wanted to see if I was missing something glaringly obvious when it came to foreign currency transactions.