Why would our document numbering leap from 5 digit...
# administration
j
Why would our document numbering leap from 5 digits to 13 digits? I checked our auto generation settings and nothing has been changed that I can see. Only two new Credit Memos were added.
l
Someone likely overrode the document number on one of those transactions. You need to go to your settings and reset the sequence to the correct next number
☝️ 1
n
I thought the same thing but opened a ticket with netsuite and found out it was a known issue. If you have advanced numbering on and import adjacent transactions it can mess up all the numbering.
j
It was an override during implementation. We've fixed it.