Why would our document numbering leap from 5 digits to 13 digits? I checked our auto generation settings and nothing has been changed that I can see. Only two new Credit Memos were added.
l
Liliana Gaitan
02/22/2024, 7:56 PM
Someone likely overrode the document number on one of those transactions. You need to go to your settings and reset the sequence to the correct next number
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n
NS Admin
03/04/2024, 11:18 PM
I thought the same thing but opened a ticket with netsuite and found out it was a known issue.
If you have advanced numbering on and import adjacent transactions it can mess up all the numbering.
j
J-Mack
03/11/2024, 7:22 PM
It was an override during implementation. We've fixed it.