Here i have the Sales Order in Myaccount and also ...
# suitecommerceu
//greg
02/21/2024, 2:55 PMHere i have the Sales Order in Myaccount and also backend Netsuite. has anyone ever noticed $ differences before ? i thought SCa would grab the value from the backend order so im not sure how this is happening. Why is tax throwing this off ?
//greg
02/27/2024, 4:03 PM@Steve Goldberg do you mind chiming in on this one ?the Shipping tax is not calculating on my Order History Summary (its a NZ site so gst is 15%)
s
Steve Goldberg
02/27/2024, 4:04 PMNope, I’ve got nothing. I would raise a case.
SC + tax is not one of my strong areas, especially in jurisdictions that do tax-inclusive pricing
u
//greg
02/27/2024, 4:05 PMOk thanks!
s
Steve Goldberg
02/27/2024, 4:06 PMYou could check the service file responses in your dev tools to see if we’re fetching the right amounts and just displaying it wrong?
u
//greg
02/27/2024, 4:12 PMyea I took a look there too. seems its not coming in at all.
i took a look at the sales Order xml view and there is a shippingtax1amt value (which is weirdly negative - but otherwise the correct number value i’m missing $2.10 )
//greg
02/27/2024, 4:13 PMbut thats backend so front end is somehow just not getting that info
5 Views