I have a PO of quantity 10, the vendor shipped 100...
# general
c
I have a PO of quantity 10, the vendor shipped 100 and we received 100 all 100 were wrong, then we do the RA for 100, why does the PO still say 100 received and why can I not receive anymore against it?
t
Do you allow overages on item receipts? https://system.netsuite.com/app/setup/acctsetup.nl?selectedtab=orders Also, did you do a VRMA back to the vendor? Couldn't you create a new line item so that the correct items can be received in against the original PO?
c
Yes they're allowed
I guess that's possible, but why can't the original be re-received
t
If you delete the item receipt you'll be able to do that..
c
unless it's in a closed period
j
You did receive them right? Netsuite wants you to create a new line or a new PO. Strange, but that’s how the system works.
c
Thanks J