Is there a way to tell if any users are still logg...
# generalj
jen
02/15/2024, 6:28 PMIs there a way to tell if any users are still logging in using SMS for 2FA?
jen
02/15/2024, 6:28 PMI’ve warned my team it’s being deprecated and to contact me if they need help getting the Authenticator app set up, but people tend to ignore these sorts of emails.
e
Edgar Valdes
02/15/2024, 6:30 PMAlso interested
t
Tim Chapman
02/15/2024, 6:37 PMSame, I'm hoping that there is a way to know.
s
Sutha glG
02/15/2024, 8:37 PMWhat will happen if users didn't have the 2FA setup yet and get locked out ? I assume we can reset their password and still help them setup 2FA after.
t
Tim Chapman
02/15/2024, 8:38 PMTurn 2FA Requirement off for their primarily role, and then guide them through resetting 2FA settings, turn back on 2FA req.
j
jen
02/15/2024, 9:10 PMAfter investigating on your concern, I’ve determined that there is no way to identify the users that are still using SMS/voice call for their 2FA. We can only check if the role is using 2FA authentication.
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Edgar Valdes
02/15/2024, 9:48 PMWow sadblob
Edgar Valdes
02/15/2024, 9:48 PMTime to send an email to my 300 users 😕
j
jen
02/15/2024, 10:53 PMyep
jen
02/15/2024, 10:54 PMnote that anyone added after Mar 1 2023 wouldn’t have had the option to add SMS/Voice call
jen
02/15/2024, 10:54 PMif that helps
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