I am an integration partner trying to connect to N...
# generals
salma
02/14/2024, 7:28 AMI am an integration partner trying to connect to Netsuite's REST web service using PostMan.
My role has all the required permissions (basically the same as admin), a bearer token has been issued and the integration has been set up as follows
The error message received when trying to connect is
{
"type": "https://www.rfc-editor.org/rfc/rfc9110.html#section-15.5.2",
"title": "Unauthorized",
"status": 401,
"o:errorDetails": [
{
"detail": "Invalid login attempt. For more details, see the Login Audit Trail in the NetSuite UI at Setup > Users/Roles > User Management > View Login Audit Trail.",
"o:errorCode": "INVALID_LOGIN"
}
]
}
Following is the login audit trail details attached in screenshot: Any help regarding this will be highly appreciated.
b
battk
02/14/2024, 1:17 PMyou want to be looking for the details of the failed login when you made your request
battk
02/14/2024, 1:17 PMif its not there, your url or realm are wrong
s
salma
02/15/2024, 7:50 AMi cross checked the url and realm they appear fine. how can I track the failed login audit?
b
battk
02/15/2024, 3:10 PMthat login audit trail is where all failed logins go
battk
02/15/2024, 3:11 PMso its your primary choice for logs
battk
02/15/2024, 3:12 PMif there is no log, you messed, up badly enough that the logs arent reaching the correct place, which is usually a problem related to the account id
battk
02/15/2024, 3:12 PMwhich goes in the realm, and of which a normalized version goes in the url
battk
02/15/2024, 3:13 PMif you are working in an account that isnt on production, those two should not be the same
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