Hello,
We have attached this case to the following defect on your behalf: Defect
755639 : SuiteAnswers > This site has been disabled for the time being.
Alternate Solution: Please use the NetSuite Help Center (upper right, beside Name and Feedback)
The urgency level assigned to your defect is U2. We understand this is a critical defect.
Our management and engineering teams have been contacted to investigate and work on a resolution. Our target range for resolution is within 1-2 days. We will continue to treat this as a priority until it's resolved. In order to keep within this resolution timeframe, it may be necessary to contact you after hours or on weekends. Please note - if we need your input but can't reach you, we may need to temporarily downgrade the issue from U2. Kindly check whether after hours/weekend email and phone contact information for you is different than what is on the case. If it is, please provide updated information to support.
We will communicate with you throughout the resolution process including:
• When we know the target time the fix will be released
• When the fix has been committed to a release
• When the fix has been released to production
Read more about the urgency levels and targets in SuiteAnswers:
https://suiteanswers.custhelp.com/app/answers/detail/a_id/74573