Hello, i need help with my question, please :sligh...
# general
c
Hello, i need help with my question, please 🙂 I have Sales Order with related Deposit. How i can get information about applied Deposit to my Sales Order in Advanced PDF/HTML Template? I need get information applied Deposit or not to my Sales Order
k
what exactly do you want? to print your SO with Advanced template where you can show the deposit? smg else? in any event, NS Record Browser is your friend, you need to use deposit fields on the template
l
yeah what are you trying to do? SO is non posting transaction. when you bill it, the invoice PDF has deposit number on it, with remaining balance.
c
I just want show applied is deposit or no in my PDF print form. As sample, show text message "DEPOSIT APPLIED"
@Karina i open https://www.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2023_1/script/record/salesorder.html, and look any field with "deposit" world, and can't find anything. I create new PDF/HTML Template "Custom Sales Order PDF/HTML Template", and don't know how find applied deposit or not
l
deposits dont apply to sales orders. they apply to invoices. you can send customer a deposit receipt.
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c
@leo_ns thank you so much, maybe i wrong what i try do it in Sales Order. Now i try print this message to Invoice 🙂
l
a workaround would be creating a custom field in SO. when a deposit is made, write the total to that field. then you can use the value in the SO field.
k
so you want to print this SO, correct? You want to have $$ for deposit applied on this SO, correct? Since deposit is different from SO you need to use smg like deposit. total on your SO pdf
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l
i totally get it. customers often want to see their deposit on their sales order print outs
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k
but keep in mind, like leo_ns said, deposit is a payment, and payment does not apply to SO it applies to invoice, so your invoice amount they own would be your amount on SO > on INV and then less than deposit. But since SO is non-posting transaction deposit does not apply to SO it applies to INV
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l
depending on your volume, you can also create a "DEPOSIT" description item. let sales reps control when to add it as a line item in SOs
c
Now account manager do it with hands. We have custom field "deposit applied" and account manager place text into this field if deposit is applied. But current task for me, make this automatically
l
the right way to do it is issuing a deposit receipt.
c
My wrong what i try show message in SO print form. I need do this on Invoice print form 😞
l
right or worng, customers want to see it on their SO 🙂
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a
Unfortunately you have to design a custom solution for this to show how you want it to. I am not sure why others have been so adamant about the Deposit being on the Invoice. Yes that is very obvious, but Customers that make Deposits on Sales Orders that cannot be invoiced until the order is shipped want to see what their payment was applied towards.