Hi Everyone, I need advice on Order sync for Amazon FBA, because I want to have customer record in Netsuite
I noticed they give us an encrypted user email, has anyone been able to work around this?
w
wes_w
02/07/2024, 6:36 PM
Technically, they are Amazon's customers, not yours. We set up a customer called Amazon Orders, and set the orders up to have custom addresses.
wes_w
02/07/2024, 6:37 PM
We use the Celigo Amazon connector
k
Ken
02/07/2024, 6:40 PM
Ah, gotcha, that is what we are doing currently. We use our own proprietary system to sync and wanted to improve it by having more customer informations.
Ken
02/07/2024, 6:40 PM
Thank you for the advice @wes_w
s
Shawn
02/07/2024, 11:37 PM
@Ken we have a customer using NetSuite Connector with Amazon and all customer info is sent to a single customer for Amazon FBA US, CA, UK, EU, etc. Similar to Celigo all cash sales have partial address info as the customer info belongs to Amazon.