Hello! We're currently getting this error, while confirming an order in SuiteCommerce:

Transaction subsidiary <B> is not valid for location <LA>. Please choose a different location

. We're trying to enable customers belonging to a new subsidiary

B

to buy from the same website where customers belonging to an existing subsidiary

A

are currently buying. As we did for the already active location

LA

(linked to the subsidiary

A

), we enabled the "MAKE INVENTORY AVAILABLE IN WEB STORE" flag for the location

LB

(linked to the subsidiary

B

), but it seems that

LA

is picked instead of

LB

... Thanks a lot for your help and advices!

Sounds like when your order is created, as you think, the location/subsidiary mismatch is occuring. Personally, Id tried to create a beforeSubmit userevent script to update the location before added to NetSuite.

Thank you! Your suggestion was useful to investigate and realize that an existing workflow that is was not aware of, was actually setting the location (based on a set of superseded business rules). I just had to update it. Thank you for your support!