Anyone getting this error on random pages? Comes a...
# performance
v
Anyone getting this error on random pages? Comes and goes, different users on different pages. Nightmare to troubleshoot it.
c
I was yesterday. Just getting started today.
Still getting them this morning.
Try clearing cache if you still have a problem.
j
Yes, I'm getting users reporting this as well, but not personally. I also advised clearing cache/different browser, we'll see whether that works.
o
yep, we’ve been seeing that intermittently since last week; we’re on Ashburn 6 so curious if it’s somehow related to the service issue from yesterday
j
We're on Phoenix 4, and weren't impacted by that, so I'm guessing it's unrelated.
o
Cleared cache but it started again the next day
j
lemme know if you get a defect number to tag onto, and I'll do similarly
c
I have a open case number but it is not assigned to defect. Call the performance queue and tell them you have had the problem since defect 5568036.
o
well prod just lost it’s mind with Aw, Snap!
c
I just got it again. I'm going to update my ticket .
j
@Ondina Sturges @cferber seems (for us at least) this was related to users' chrome versions not being up to date. The two users that were experiencing this had to go into Settings > About Chrome and make sure the update started/ran/showed fully up to date and that seemed to fix the issue.
o
I wondered about that and thought I was keeping mine updated, at least via the prompts. But I followed your steps and so far that seems to be helping, much appreciated!!
👍 1
c
Thank you. I updated now. I switched to firefox and did not have problems.
j
yeah, I keep meaning to switch to firefox in general, but it's such a pain to migrate all the plug-ins, bookmarks, stored stuff, etc.
o
between the 2 recent maintenance downtimes and Chrome updates I guess some wires got crossed facepalm