Good afternoon, I need help with a default with a custom field on an item fulfillment. We need the default value to show up when an item fulfillment is manually created but also allows for it to be over written with the EDI system update. Currently the EDI is working but the default value set does not automatically set if the item fulfillment is done manually. Any thoughts on how to make that work? Or is it something Netsuite cant do?

@Kelli Webster definitely seems like something Netsuite can do. Sounds to me like you want a workflow to run after submit that fills in the value if it's blank. Otherwise, it leaves it alone.

Ok, thank you. So the default value entered in the field in Netsuite doesn't set when you do it manually?

if it's after submit, it would be blank on the screen, but once the user clicks save, then it could fill in from the workflow

Gotcha thank you.