Hello! Does anyone knows which permission should a role have to be able to create credit memos, I set up a role with the permision invoice and credit memo full but still I dont see the credit button on the Invoice and when trying to open a credit memo it shows that i need the transactions -> credit memos permission even though I have it set on the role!

Dumb question but have you had the user log off and back into NetSuite since the change was made?

no dumb questions! because I did not do that 😞, let me try that haha

Does the user have more than one role maybe and they're using the one you didn't give it to?

The issue was something like that, there were two roles with similar names, which I was only aware of one!! Thanks for your help!!