Hello everyone:+1:, good morning. I'm delighted to...
# general
a
Hello everyone👍, good morning. I'm delighted to join this group; I'm new here. I would like to ask for help with the following issue: I have a workflow that triggers when creating a purchase order and sends an email with a template to the supplier of the order. I would like to send two different templates depending on the subsidiary of the purchase order, but I can't figure out how to add that condition in the workflow. I greatly appreciate your help. Greetings.🙌
s
Someone might have a better way - but I would probably have two Send Email workflow actions, one where the condition is "if the subsidiary is X", and then have template X, and then one where the condition is "if the subsidiary is Y", and then have template Y
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In the condition box, you would put the following for the workflow condition: Field: Subsidiary Compare Type: Any of Selection: whichever subsidiary
thanks 1
a
thanks shelby for your time and your help !!! 🙌
But when I go to the conditions box, I don't know what to enter in the "Record" column. It only shows "subsidiary main," but I'm not sure if it refers to that purchase order because selecting it displays fields associated with the subsidiary record.
s
Record is like your join in a saved search when you go down to like "XXX Fields...." and then choose one. If you only need to get subsidiary from the Purchase Order, then you can leave the Record field blank. If, for example, you needed the subsidiary that's on the Vendor record and NOT the Purchase Order (which is normally the same as on the purchase order, but imagine it's different lol), then you could put "Vendor" in the Record field, and it will look at the Vendor's subsidiary vs the Transaction (purchase order) subsidiary
thanks 1
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