@Tim Chapman may be you are right on that one, some of us (early adopters of this slack group) have been working in NS eco system for long time. Still sometime I like to lazy and want support to help us. On the other note I do have good experience with ACS most of the time, except my last gig. I always try to get my preferred ACS folks assigned to me. Few years back I was offered the position of ACS Principle Delivery Manager, had to decline due to low pay. I am just ranting LOL