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NetSuite Professionals

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Are they able to view system notes on other record types?

The System Notes permissions as far as I know applies to all record types.

<https://suiteanswers.custhelp.com/app/answers/detail/a_id/36880/loc/en_US>

Is the above mentioned permission set on the custom role? that should enable the system notes tab

<@U01A4FR6LF2> You are awesome! The link you provided has solved the issue. Thank you for your help.