Hi everyone, An invoice was created in Dec 2023 wi...
# general
g
Hi everyone, An invoice was created in Dec 2023 with 2 lines: • Item • Markup Item (non-posting) Now (in Jan 2024), my team realized that there has been an error and the markup item must be waived off from that invoice. Since the Dec '23 period is closed, what would be the best approach here? I would've created a Credit Memo - however, since non-posting discount and markup items do not post to a general ledger account, I can't really do that. Any inputs would be highly appreciated. Thanks!
a
I would try a Credit memo for the entire invoice and re-raise the invoice with the correct values? I'm no experienced with Markup items but when things are more fiddly than they are worth, sometimes crediting off the original and raising the correct is easier.
g
Makes sense! Thanks!