need advice. We have a client who has an increasin...
# general
m
need advice. We have a client who has an increasingly crazy approval process on POs. To be brief, the approval criteria are becoming more and more complex (according to department, according to geographic area, according to business unit, according to certain exceptions, etc.). The workflow becomes unmanageable and when there is a new need, the client does not know how to modify it (which I can understand because it becomes very complicated). Do you have any ideas to make approval easier? abandon the workflow and use a scripted solution that uses a page that can let the user define new rules?something like this ?
s
Maybe use approval grid which can set based on above fields and when approval grid name matches with the transaction concatenation grid name use script to use that table approvers for approval.
a
perhaps look at some SuiteApps like AWA approvals that can allow managing more complex scenrios
m
Another way to do it is to make a “parent workflow” that is your initial WF. Then use the initiate WF action to initiate the correct sub workflow based on your criteria Then you can make updates to independent “sub workflows” which are easier the visualize and comprehend because they just represent one branch of the overall WF
Initial setup and mass changes can be more difficult but the more frequent “little” changes and troubleshooting are easier