Hello! Are there any Expensify experts here? I'm h...
# general
d
Hello! Are there any Expensify experts here? I'm having a couple integration issues that I'm wondering if I could pick someone's brain on: 1. In Expensify, an expense could be submitted by someone from their personal credit card, however when that happens, the 'advanced to apply' field is automatically being populated with that amount which is making it look like they have already been paid even though they haven't. Does anyone know what triggers the 'advanced to apply' field to be populated in NetSuite?
s
Are you saying you have employees who using company credit card and personal card and its personal card which are not coming as reimbursable.
d
correct, the personal card reimbursement are giving us the issue. when a personal expense is being entered in Expensify then exported to NetSuite, that amount of the expense is populated in the 'advanced to apply' field making it look as if they have already been paid for it, but we just want that field to stay blank
s
Looks like in expensify reimbursement and non-reimbursement are not set properly. Is company credit card coming as non reimbursement in netsuite too.
m
The advance to apply amount comes from the balance of the default employee advances account on your balance sheet for that employee/entity. Check to see if there are any transactions posted against you employee advances account for that employee