I've been given the task of cleaning up our unused email templates. Is it possible to see when the last time an email template was used? Based on what I've read I don't think it's possible but just wanted to ask here before I embark on this journey.
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Tim Chapman
12/29/2023, 4:23 PM
A more manual way to do it is to go to the Sent email list and sort by date, export to excel and Ctrl + F the subject/ or body that is specific to that email template and see what the last date was for each.
Tim Chapman
12/29/2023, 4:24 PM
Not sure if there is a better way.
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Ryan Cybul
12/29/2023, 4:36 PM
That will be plan B. Thanks Tim!
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Tim Chapman
12/29/2023, 4:40 PM
Hopefully that could be plan b or c 🤣 my solution doesn't sound fun.
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Ryan Cybul
12/29/2023, 8:02 PM
Just heard back from NetSuite support. There is no way to see the last time an email template was used. I have an enhancement request in Enhancement # - 183320