One of my user is having the following error in intercompany elimination in the period close process - Please enter value(s) for: Memo even though Memo field is populated during this operation. Also setup>accounting>account preferences > general >classification> allow empty classification on Journal is checked. Nothing should stop it from finishing. Any idea?
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Karina
12/21/2023, 5:17 PM
is Memo mandatory field at the line level? header level? Do all transactions (IC SOs, IC VBs, etc) have those fields populated?
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Sam-I-Am
12/21/2023, 5:48 PM
Memo is mandatory in header level (form based) - this may be the cause. I did turned it off - let see whats happen when controller tries again. This is new implementation and 1st month end. Consultants made the field mandatory. I have checked my dev acct and other instances I have access to none has memo mandatory at the form level. Since period check list is a suitelet it can interfere with the form - same thing true for add charges on match bank data page a known defect. @Karina thanks for the input
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Karina
12/21/2023, 5:51 PM
you cannot really make those memo fields mandatory because or IC AR and IC AP journal postings..