Our EDI provider is using SOAP to create Sales Orders in NetSuite. When they send shipping address data, the {shipaddress} field is populated but {shipaddresslist} is set to "- Custom -" rather than the actual address record for the customer. This causes a problem because we have custom fields on the address record, and a workflow to pull that data onto the Sales Order. Is there a way to set {shipaddresslist} to the correct value via SOAP?

Best approach is to handle this via a user event script.

they need to actually set the shipAddressList element instead of the shippingAddress related elements

I wasn't sure shipaddresslist was available according to them. When setting that element, should the address Internal ID be used?

Thanks!