I'm working on resolving an error: 'Please enter v...
# general
r
I'm working on resolving an error: 'Please enter value(s) for: Item.' I'm trying to close 345 Sales Orders through import, and I understand this is done at the line item level (close all line items, and the Sales Order will close). I've successfully used a saved Sales Orders import for historical updates without issues. However, when I add the NetSuite field '***isclosed' to the import assistant, I encounter the mentioned error. I'm aware that certain special characters can cause issues in the header of the CSV, but I'm manually mapping this field within the field mapping step (it's not listed in my CSV for import). Any thoughts or solutions? Note that I've already tried unchecking 'Validate Mandatory Custom Fields' under the Advanced Fields of the Import Options. Appreciate your insights.
n
Cant you export the lines that need to close with the line id in place and then just import and set the transaction + line ID + closed and set closed to = True? have done this with no issues many many times. Can be done through a workflow too if needed as an ongoing thing and you can set clear rules.
r
I followed the steps you suggested, but unfortunately, I still encountered the error. As a workaround, I manually closed them, but I'd like to investigate the root cause of the issue. Thank you for your response!