This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

If you have a user/employee with access (password) set up on Sandbox only, and you refresh the Sandbox and recreate the employee record on that Sandbox, is their previous password lost, or is it preserved somewhere so that once `GIVE ACCESS` is ticked and a role is granted, it will just start working again without them having to create a password again?

I have recently granted access to someone on one of our sandboxes.

they have already set up their password and logged in and started using the system.  They are not on Production.

After refresh, I will recreate their employee record on the SB (as it would not be there anymore) and will tick Grant Access and give them the right role.

Will they have to set their password up again, or will the one they set up previously still work?