Hello, I'm trying to create an export of invoices ...
# csvimports
s
Hello, I'm trying to create an export of invoices in an environment with SUITETAX. The issue is that many of them use tax groups, so it's necessary to perform the export with multiple files. Creating a header -> item lines -> tax detail, the invoice is created without errors, the tax override checkbox is checked, but the tax detail lines are empty. Header -> Line 1 -> line 1 first tax detail , line 1 second tax detail I have tried linking in various ways, but always with the same result—there are no lines in the tax details. In Netsuite's documentation, there is no example, and I haven't been able to find anyone with the same issue in internet searches. On the other hand, if a single file is used, with a single tax per line and linking by the line number, the invoice is generated correctly. Do you have an example of the correct way to do it?
m
Are you setting the nexus correctly in the import
s
Yes in fact works if I do the invoice first and then another import to update only the tax detail.
We have opened a case with Netsuite because I find it hard to believe that it cannot be done in a single import.
m
Have you tried the multiple files option of your importing. Is tax details one of the selections for multiple fiels?
s
Yeah, as is show in the Netsuite Help, and all the tax details fields are mapped