Hi, We have a sales order that should be in a Full...
# administrationn
NS User
12/14/2023, 12:49 AMHi, We have a sales order that should be in a Fully Billed status, but it still keeps showing as “Pending Billing,” but there is nothing left to bill. Can someone tell me how we can flip the SO Status to Fully Billed? Everything has been billed ( 2 invoices are billed, 1 fulfillment). We have 5 line items (3 description items, 2 inventory items, and 1 assembly item).
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Edgar Valdes
12/14/2023, 4:18 PMDoes each item column show "invoiced" for the total quantity?
n
NS User
12/14/2023, 4:21 PMWe have two items that are description item type
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Sam-I-Am
12/14/2023, 4:46 PMJust close those two description item at the line level. I have already said on your other post
n
NS User
12/15/2023, 4:49 AMHi Sam, I tried it. However, it didn’t set the status to either closed or billed. It still shows a pending billing status. I see there is credit hold on the customer. Do you think it is behaving like that because of this hold?
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