Hi Guys,
how I can triggered email while updating ...
# generala
AB
12/06/2023, 1:14 PMHi Guys,
how I can triggered email while updating Sales Order record, not creating Sales Order record via Saved Searches? Right now, it's triggered for both creating and updating records.
Any idea?
Thanks!
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GenDev
12/06/2023, 7:08 PMwhat kind of methods did you use?
GenDev
12/06/2023, 7:09 PMUser event script?
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AB
12/06/2023, 7:21 PM@GenDev I am sending email via Saved Searches, not using scripting
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GenDev
12/06/2023, 7:26 PMyou mean you are creating or updating records using saved search?
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AB
12/06/2023, 7:29 PM@GenDev manually creating and updating Sales Order, based on that sending email to logged in user.
AB
12/06/2023, 7:29 PMBut want to send an email only on updating record
AB
12/06/2023, 7:29 PM@GenDev not while creating SO records
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GenDev
12/06/2023, 7:30 PMyou mean you want to search updated SOs not created SOs
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AB
12/06/2023, 7:30 PM@GenDev yes
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GenDev
12/06/2023, 7:31 PMI see
GenDev
12/06/2023, 7:31 PMadd custom field to SO as a flag
GenDev
12/06/2023, 7:32 PMit stores whether the SO is updated or not
GenDev
12/06/2023, 7:32 PMand update the custom field value when you update SO
GenDev
12/06/2023, 7:33 PMso you need to add one custom field
GenDev
12/06/2023, 7:33 PMand deploy one UE script
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AB
12/06/2023, 7:34 PM@GenDev why we need UE script?
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GenDev
12/06/2023, 7:34 PM Copy code
and update the custom field value when you update SOGenDev
12/06/2023, 7:34 PMfor this
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AB
12/06/2023, 7:35 PM@GenDev okay, got it... let me try it... thanks!
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GenDev
12/06/2023, 7:35 PMNp
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AB
12/06/2023, 7:55 PMHi @GenDev, thank you so much, it's working now as expected.
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GenDev
12/06/2023, 7:55 PMthat's good
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