Had to wait until Dec 1st to get an email from Ora...
# suitescript
c
Had to wait until Dec 1st to get an email from Oracle because............. we ran out of ACS hours and Dec 1st is the start of a new block of hours.
netsuite 1
e
Wow not even an email can be sent without remaining hours?
c
That is insane
c
I imagine she could but I bet she's got managers breathing down her neck saying "no none billable hours" - it's what happens when they're tight on their targets.
If they wrote good quality docs and they didn't need to burn the customers hours on fixing their own mistakes, I bet that would make the hours go a bit further.
c
They also used to openly admit to putting new people on projects even though they charge like 275/hr
c
The idea was they would shadow more senior consultants
I know because I was one of those senior consultants
But the volume of work would often overwhelm the senior team and over reliance on the junior members of the team wasn't uncommon.
e
ACS and Professional Services... Just, oooff...
1