<@U03T7G3SYG7>..
# suitecommercel
Lucas
11/27/2023, 6:40 AM@Nawarain..
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Nawarain
11/27/2023, 6:41 AMI have done this and it is showing failed every time.
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Lucas
11/27/2023, 6:41 AMare you on sandbox or prod or test account?
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Nawarain
11/27/2023, 6:41 AMI am doing this in Test account.
Nawarain
11/27/2023, 6:42 AMl
Lucas
11/27/2023, 6:43 AMOhhhh, Ok See my previous comments, I remember same was discussed, and Steve Goldberg gave the answer
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Nawarain
11/27/2023, 6:43 AMLast time I did it successfully on another test account. but now, it is not working.
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Lucas
11/27/2023, 6:43 AMI think It was something related to OCI move,
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Nawarain
11/27/2023, 6:44 AM@Lucas Can you share that discussion.
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Lucas
11/27/2023, 6:44 AMI am also having same issue, I believe your account is not vet moved to OCI, you have to early request for the same to NetSuite Support.
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Nawarain
11/27/2023, 6:44 AMActually, we don't have NS support.
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Lucas
11/27/2023, 6:45 AMOhh, then you have to wait until it move to OCI
Lucas
11/27/2023, 6:46 AMYou have to wait until it move, I am sure...
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Nawarain
11/27/2023, 6:47 AMOkay.
Thank you for your time and help.
Nawarain
11/27/2023, 6:48 AMIs it possible to check account status for OCI move?
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Steve Goldberg
11/27/2023, 12:00 PMIf it’s a test drive account then it probably won’t be moved to OCI any time soon without you asking for it. Get the account owner to request it via support or their account manager.
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Nawarain
11/27/2023, 12:01 PMJust received email for OCI move and will be done in start of next month.
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