Please raise a case. I can only see one case around this -- more cases help us prioritise the issue and highlight that it may be a wider problem
👍 1
s
Santiago
11/15/2023, 3:41 PM
Steve, thank you for pointing this out. They say this defect 744962 is U5, which means only a future e-fix will resolve this? How is this not more urgent? Do you know if more cases regarding this defect were submitted today?
This is a problem between the NetSuite application and the Akamai caches. If you have a cache that must be urgently cleared, then you can raise a case (or put it in your existing case) and we can manually clear the cache for you. You must include the full domain name
👍 1
Steve Goldberg
11/15/2023, 3:49 PM
And, with all intermittent API issues, if something does work now, try again later 🙂
s
Santiago
11/16/2023, 9:05 AM
Thanks Steve 👍
Santiago
11/16/2023, 10:03 AM
Just in case it helps anyone who had the same problem, the issue has been resolved .