Hi friends! Quick question about Mass Update. I want to put in a hard code dummy email for all empty native fields on Customer records. Mass Update requires that I put in a formula for this. What do I need to do to put in a formula that just allows me to put in, for example, "test@test.com" as a dummy email for the native email field on the customer record?

I'd be more inclined to do this via CSV upload - and then script it on new record creation

@KevinJ of Kansas That was my back-up option, thank you :) Was curious about Mass Update since it tends to be a bit faster to set up and to finish. But I think I'll need to go with your suggestion instead. Thanks!

Mass updates are like saved searches you can make updates to. You create the mass update as a saved search for customer records where email is empty. On those results, you set the email field value to test@test.com like you said, then you click preview. If the results look correct for items to update, and the changes being made listed at the top are correct, you can submit it to start. Mass update doesn’t create new records like CSV can, but both can update records in bulk.