Did NS change something in the pop-up window for editing/viewing an email? Some of our emails looks weird (content ending up in two columns) when we click them from the Communications area now (though they look correct if we click the Preview button). I can’t tell if they a) added some sort of flex to make it split across columns, or simply made the window wider.

We are having the same issue, some of ours are split into almost 10 columns and logo sizing is very weird. It wasn't happening for me yesterday afternoon so appears to be a recent change. I'm going to put in a ticket for it.

same here

Here's my ticket number if you want to reference other users having the same issue. 5459764

We have filed the following defect on your behalf: Defect 744541 : <NSCorp > Multiple Records > Viewing Rich Text Fields or Emails on popup window shows broken formatting> Alternate Solution: None The urgency level assigned to your defect is U4. If a product change is required, the NetSuite Product teams will target resolution in an upcoming E-Fix release.

Interesting, same defect number that they told me but they said it was U2, 1-2 day resolution

maybe has been escalated since I filed?

Have this issue been resolved? Seem can't reproduce today anymore

Yes, they fixed it

Thanks.