I have two Custom Forms for Sales Order Form A ha...
# general
e
I have two Custom Forms for Sales Order Form A has mandatory fields A1, A2, A3 Form B doesn’t have those fields as mandatory. The fields don't show in the Form B and the Mandatory Check Box is blank. When using the UI, we select Form B and works as expected. When using a CSV Import, we select the Form B and the load fails because the mandatory fields for Form A are missing. There are no other Script or WF that sets the fields as mandatory Any idea?
watching following 1
g
Is it a saved CSV mapping?
b
Are the fields themselves set as mandatory? Have you unchecked the "Validate mandatory custom fields" checkbox in the import?
e
@Geoff Hiltgen No, it's not.
@Ben Tanner No, in the field definition it is not mandatory. If can use the "Validate mandatory custom fields", but I have other fields that I do need in the transaction, so it's not an option.
b
Hmm. We also use different forms for imports but haven't encountered this problem. Unchecking the validation checkbox removes the requirement to map mandatory fields but the fields are still available to be mapped.
g
Is it a role permission issue? Are you using an Admin role?
a
Make sure you are not using a field in your CSV Import mapping that is only visible in Form A.