has anyone had an issue where revenue arrangements...
# arma
automation_nation10
11/08/2023, 9:59 PMhas anyone had an issue where revenue arrangements were being recorded to the wrong recognition account because the item was set to the wrong account? i tried changing the account on the item, deleting and rerunning the arrangement but it didn’t help
m
Marc
11/08/2023, 10:38 PMYou need to delete the line item in your transaction source
Recreate the same line with you item
Then you can rerun the RA
a
automation_nation10
11/08/2023, 10:59 PMthank you!
automation_nation10
11/08/2023, 11:00 PMdo you know in this case if there’s a bunch of invoices can i reload the csv file as add or update and it would serve the same purpose
m
Marc
11/08/2023, 11:22 PMTry by csv, I think it works like by UI. The goal is just to delete the line in question with the item and recreate the line with the item whose account has been corrected
h
HN
11/08/2023, 11:58 PMI have a situation where an item was set up with the CREATE REVENUE PLANS ON was blank. Thus when we had orders with this Item selected the amounts sat in deferred and never actually ran through ARM.
How can I get these amounts to run through ARM to get them out of deferred?
k
Karina
11/09/2023, 1:30 AMyou need to edit the item to the proper setting for CREATE REV PLANS ON field and re-run rev arr. Just keep in mind when you post your journals it will be all in the current period from whenever