How to configure dunning emails to customer based ...
# generald
Deepak MS
11/06/2023, 11:23 AMHow to configure dunning emails to customer based on billing address - any idea ?
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Chris
11/06/2023, 11:27 AMAre you using the dunning module or managing manually via search and workflow?
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Deepak MS
11/06/2023, 2:33 PMManaging via saved search and workflow
Deepak MS
11/06/2023, 2:34 PMHowever, should be based on billing address
Deepak MS
11/08/2023, 9:05 AMHello Chris
Deepak MS
11/08/2023, 9:07 AMWill it possible to have dunning module (Standard) configure with emails based on billing address even it’s raised against different subsidiaries?
c
Chris
11/08/2023, 9:36 AMSorry mate. I think you can do it with your saved search I just haven't had a chance to look at it
Chris
11/08/2023, 9:37 AMThe dunning module isn't as flexible as saved searches and workflows so I generally prefer this option
Chris
11/08/2023, 9:37 AMI'll try to take a look later today
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Deepak MS
11/09/2023, 4:46 PMDid you get a chance to look into ? Sorry if m troubling you but we’re close to release but got stuck at this requirement