This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

If you are performing a CSV Import, assuming Server SuiteScript triggers is not enabled, how long it would take to process an update/create on a transaction record with less than 5 lines? My experience is around 2 seconds per record and I want to check if it makes sense to raise a support ticket?

General guidelines I've seen NetSuite give out (internally/informally) are 1 line (not record) per second. In my experience, it's about 2-3 times faster than that, but add a baseline of about 30 seconds onto every import regardless of the number of lines

Also, if you've purchased suitecloud plus licenses (and therefore have additional threads) and are multi-threading this will greatly affect your throughput.

thank you for the input. I’m aware of multi-thread option. it doubles the speed. I will most probably go for the support ticket. import of 25 invoices with a single line takes 1 minute.

so that's on the slow end, but around what might be expected 30s + (25 X 1s per line) = 55s