Hi all,
We've lately been having issues with Map R...
# suitescriptm
Martin Horacek
11/03/2023, 9:31 AMHi all,
We've lately been having issues with Map Reduce scripts.
They sometimes (randomly) get stuck (any random stage) for 5-60 minutes. It just freezes and then continues normally. Anyone with the same issue?
b
battk
11/03/2023, 9:34 AMif the script status is processing, fair chance its your fault
battk
11/03/2023, 9:35 AMif its pending for a long time, then its likely that the server your instance is running on is overworked and has no threads available to run your map/reduce
battk
11/03/2023, 9:35 AMin which case its a support case
m
Martin Horacek
11/03/2023, 9:36 AMno other scripts are running and the script is only using 1 concurrency and can get stuck in getinput/map/reduce/summary randomly.
Running the same script with exactly same data:
x times no issues
10% - stuck in any random phase
b
battk
11/03/2023, 9:40 AMthat answer ignored that netsuite is a cloud
battk
11/03/2023, 9:40 AMyour instance runs on a server shared with other netsuite instances
battk
11/03/2023, 9:45 AMyou will also want to pay closer attention to the details of the script instance, your answer failed to share the status
battk
11/03/2023, 9:45 AMthe phase is mostly irrelevant to status
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