Hello :) does anyone know how to up the session invalidation time on suitecommerce advanced? Right now it seems to be every 20 minutes a user gets logged out which is WAY to frequent for our liking I found that you can change the general UI timeout through the general preferences area but can’t find where to change web store session invalidation timeout :(

It's not a configurable option for SC/A. Options in the past have included a pseudo-timer that watches for AJAX calls back to NetSuite and resets the timer every time one happens. Towards the end of the timer (eg a couple of minutes) a pop-up will appear asking if the user wants to refresh the session; if yes, it will send a super basic call to NetSuite, keeping the session alive.

So in that scenario, you'd just coerce the user into taking an action that keeps their session alive?

Coerce is far too strong of a word, no? Think of it like Netflix asking if you've fallen asleep or are still watching. Typically we don't recommend auto-renewing sessions because a) it is potentially a security problem and b) it is resource intensive to maintain sessions

Haha yeah I guess coerce is a bit intense. Thanks for the information Steve! 🙂