Posting this again as we are still having the issu...
# generalj
jen
10/19/2023, 4:20 PMPosting this again as we are still having the issue. On custom records, sublist of related records, the drop-down list for which
viewa
alien4u
10/19/2023, 4:33 PMAny of those searches using HTML?
j
jen
10/19/2023, 5:05 PMmaybe some but certainly not all.
jen
10/19/2023, 5:05 PMwe have tweaked all our searches to use Formula (HTML)
jen
10/19/2023, 5:08 PMSB vs prod
jen
10/19/2023, 5:08 PMEnquires = Cases btw
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alien4u
10/19/2023, 5:09 PMDid you tried editing the search, uncheck the available as list view saving and editing it again and checking the box again?
j
jen
10/19/2023, 5:11 PMYes
jen
10/19/2023, 5:11 PMwait
jen
10/19/2023, 5:11 PMit’s “available as sublist view” that is checked
jen
10/19/2023, 5:11 PM(on both prod and sb)
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alien4u
10/19/2023, 5:12 PMYes, I will try to uncheck it, save it, then edit and check it again...
j
jen
10/19/2023, 5:13 PMtried unchecking
Available as sublist viewjen
10/19/2023, 5:13 PMstill not showing in drop-down
jen
10/19/2023, 5:13 PMif I create a new view, it appears in the drop-down, btw
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alien4u
10/19/2023, 5:14 PMtry doing Save As(different name)
j
jen
10/19/2023, 5:15 PMsave as-ed one also does not show
jen
10/19/2023, 5:15 PMBTW I do have a ticket open already
jen
10/19/2023, 5:16 PMNS just being epically slow and I was wondering if anyone else was experiencing the same
jen
10/19/2023, 5:39 PMOMG
jen
10/19/2023, 5:39 PMwhen I click customize view in prod, it takes me to an
EventSupport Casejen
10/19/2023, 5:40 PMmy manager has been setting up Projects…..
jen
10/19/2023, 5:55 PMArgh
jen
10/19/2023, 5:55 PMI know what caused this now
jen
10/19/2023, 5:56 PMwe ticked this on a custom field of type List/Record -> the custom record where the sublist appears