I have a really silly question that I just can't f...
# accountingj
James Pak
10/18/2023, 7:18 PMI have a really silly question that I just can't figure out: what setting do I have to enable to void Invoices? The Help documentation says that I just have to navigate to the transaction and click "void" but I'm not seeing that option anywhere
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Tim Chapman
10/18/2023, 7:55 PMAre you in an administrator role?
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James Pak
10/18/2023, 8:08 PMyeah
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Tim Chapman
10/18/2023, 8:11 PMIf you go to any invoice -> customize form -> Actions do you see a void button?
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James Pak
10/18/2023, 8:11 PMchecking now...
James Pak
10/18/2023, 8:12 PMyeah, it's there
James Pak
10/18/2023, 8:13 PMI'm gonna convert from Button to Menu and report back
James Pak
10/18/2023, 8:13 PMhm. no dice
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Tim Chapman
10/18/2023, 8:14 PMIs there a workflow/script hiding the button. Is the Invoice a "voidable" invoice?
Tim Chapman
10/18/2023, 8:15 PMCustomizations -> Scripting -> Scripted Records -> Invoice
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James Pak
10/18/2023, 8:15 PMI don't think there are any workflows/scripts affecting the buttons, but I'll need to take a deeper dive
James Pak
10/18/2023, 8:15 PMand I believe it's voidable. It's open in an open accounting period
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Tim Chapman
10/18/2023, 8:17 PMm
Marc
10/18/2023, 8:21 PMCreate a credit memo from the Invoice and write voiding invoice in the memo
Or delete the invoice if you are in open period
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James Pak
10/18/2023, 8:22 PMyeah, that seems like it's the simplest solution. I was hoping to void but that's getting me nowhere
James Pak
10/18/2023, 8:22 PMthanks all!
James Pak
10/18/2023, 8:22 PMoh wait, I just read Tim's suggestion
James Pak
10/18/2023, 8:23 PMgonna try that out in SB
James Pak
10/18/2023, 8:24 PMokay disabling void using reversal JEs works
James Pak
10/18/2023, 8:24 PMThanks Tim!
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